Last updated: June 2026
Privacy Policy
RUBADUBSCRUB (ABN 00 000 000 000) is committed to protecting your privacy. This policy explains how we collect, use, store and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information we collect
- Contact details such as your name, address, suburb/area, phone number and email.
- Details about the service you request and your premises.
- Records of our communications with you.
- Website usage data collected through standard web analytics, where enabled.
2. How we collect it
We collect personal information directly from you — for example, when you complete our enquiry form, call us, or email us — and, where relevant, from third parties you have authorised (such as a property manager).
3. Why we collect and use it
- To provide quotes and deliver our cleaning services.
- To communicate with you about bookings and enquiries.
- To process payments and keep business records.
- To improve our services and, with your consent, send you relevant updates.
4. Disclosure
We do not sell your personal information. We may share it with trusted service providers (for example, payment processors or scheduling tools) who are bound to protect it, and where required or authorised by law. We do not disclose your information overseas unless you are notified.
5. Storage & security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, modification or disclosure, and to destroy or de-identify it when it is no longer needed.
6. Access & correction
You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date or incomplete. Contact us using the details below.
7. Cookies & analytics
Our website may use cookies and analytics to understand how the site is used. You can disable cookies in your browser settings, though some features may not work as intended.
8. Complaints
If you believe we have breached the Australian Privacy Principles, please contact us first so we can address it. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
9. Contact us
For privacy enquiries, contact us at admin@rubadubscrub.com.au or 1300 000 000.
This document is provided as a starting template and is not legal advice. Please have it reviewed by an Australian legal professional and confirm your data-handling practices before publishing.